We’re More Than a Call Center. We’re Your Trusted Partner for Success. Our Reps Handle Customer Service, and Our CRM Boosts Efficiency.

Elevate Your Customer Service With Unique Uptown Media

Your customers expect immediate, professional support—but managing calls 24/7 can drain your resources. Missed calls mean missed opportunities. Frustrated clients, lost revenue, and damaged reputations are common issues when customer inquiries go unanswered. Businesses in industries like medical offices, property management, and HVAC need reliable call center solutions to stay ahead. At Unique Uptown Media in Gurnee, IL, we take the stress out of handling customer calls. Our trained call center operators provide round-the-clock service, ensuring your business never misses an important call. With custom telemarketing, appointment reminders, and CRM integrations, we enhance efficiency while improving customer satisfaction.

Try our 7-day free trial and experience the difference today!

# Call Center Solutions Tailored to Your Industry

Experience our professional call-handling services at no cost for a week.

Ensure your patients receive prompt assistance with 24/7 live operators.

Compassionate, professional call handling for funeral homes, available any time.

Handle maintenance requests, tenant inquiries, and emergency calls efficiently.

Reliable call answering, appointment scheduling, and emergency response for home service businesses.

Confidential, professional call management for law firms and legal professionals.

Boost sales and customer engagement with targeted outbound and inbound telemarketing.

Seamlessly integrate with your existing systems for effortless communication management.

Stay connected with customers through multiple communication channels.

Never miss an important meeting or client follow-up again.

A woman wearing a headset is typing on a computer in a call center.

# Flexible Call Center Plans for Every Business

We offer scalable pricing plans to fit businesses of all sizes.

  • Monthly & Annual Plans—Choose a plan that suits your budget and needs.
  • Custom Telemarketing Services—Personalized solutions to grow your customer base.
  • Appliance Repair Services—Ensure timely service bookings and call handling.
Need a custom plan? Contact us today for a tailored solution!

# Join Our Team—Call Center Career Opportunities

Looking for a dynamic career in customer service? We’re hiring!

  • Queues & Call Center Operators—Handle inbound/outbound calls professionally.
  • IT Specialists—Maintain and enhance our advanced CRM systems.
Apply today and become part of our growing team!

# Reviews

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Donna is an ideal business partner, receptive to collaboration recommendations and has an excellent grasp on understanding how business works through innovation. She is a valuable business partner and I highly recommend using her services for your business needs.

Ian C. CEO ProminentOutsource


Ians N.

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For the past two years, Unique UpTown Media has provided exceptional call center and answering services for my appliance repair company. I highly recommend their services to anyone needing a reliable call center answering service.


Stephen O.

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UUTM has been a big help with answering service while we are out in the field. Ther elimination solicitation calls is such a relief


Paul P.

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Extremely competent and professional. A must for any small or remote business. Highly recommended!


Sheryl W.

⭐⭐⭐⭐⭐


Donna is an ideal business partner, receptive to collaboration recommendations and has an excellent grasp on understanding how business works through innovation. She is a valuable business partner and I highly recommend using her services for your business needs.

Ian C. CEO ProminentOutsource


Ians N.

⭐⭐⭐⭐⭐


For the past two years, Unique UpTown Media has provided exceptional call center and answering services for my appliance repair company. I highly recommend their services to anyone needing a reliable call center answering service.


Stephen O.

⭐⭐⭐⭐⭐


UUTM has been a big help with answering service while we are out in the field. Ther elimination solicitation calls is such a relief


Paul P.

⭐⭐⭐⭐⭐


Extremely competent and professional. A must for any small or remote business. Highly recommended!


Sheryl W.

A woman wearing a headset is sitting in front of a computer.

# Why Choose Unique Uptown Media?

  • 24/7 Availability—Your business never sleeps, and neither do we.
  • Industry-Specific Solutions—Custom answering services for medical offices, law firms, HVAC, and more.
  • Scalable Plans—From small businesses to large corporations, we fit your needs.
  • Cutting-Edge Technology—CRM, IVR, messaging, and live call services in one platform.
  • Trained Professionals—Our expert operators provide friendly and professional service.

Call Unique Uptown Media in Gurnee, IL, at 847-886-7067 today to start your 7-day free trial!